Questions and answers

Ravore.AI is an AI platform for procurement, tenders, suppliers and commercial offers — for goods, services and maintenance. It helps process an incoming request, parse the requirements, split items into lots, find suppliers and contractors, send requests, collect replies and compare offers in a single workspace.

Ravore fits procurement departments, tender teams, suppliers of goods and services, contractors and service companies, distributors, integrators, EPC companies and organizations that regularly work with requests, tenders, commercial offers and supplier bases.

No. Ravore does not replace an ERP. It is an AI workspace for the sourcing process: requests, suppliers, RFQs, correspondence, offers, comparison and preparing the final offer. If needed, Ravore can be integrated with your ERP or internal system via API.

No. Ravore does not replace the buyer and does not make the final decision for a human. The system automates the routine part: request analysis, supplier search, request preparation, reply tracking and offer comparison. The final decision stays with your team.

An ordinary base is a static list of companies. Ravore is a smart base with semantic search, categories, profiles, interaction history, relevance checks and the ability to search suppliers not only by exact word but by the meaning of the request.

In Excel and email a buyer manually copies data, searches for messages, compares prices, checks attachments and tracks replies. Ravore brings this into one process: request, lots, suppliers, outreach, replies, files, offers, comparison and an activity history.

Ravore has four key modules: procurement request processing, Tender Alert, a smart supplier catalog and integration into the client's system. Each module can work on its own or together with the others.

Yes. A company can use only procurement request processing, only Tender Alert, only the supplier catalog or only the integration module. If needed, the modules can be combined into a single system.

The system accepts a request from text, a file, an email or attachments, understands the content, structures the items, extracts quantities, requirements, documents and technical parameters, and splits the request into lots.

AI analyzes not just individual words but the overall meaning of the purchase: what needs to be bought, which category the goods or service belongs to, which parameters matter, which documents are required and which suppliers could match the request.

Yes. The system can detect what data is missing: quantity, dimensions, standard, material, delivery time, delivery terms, technical spec, drawing, certificate or another mandatory requirement. Ravore then helps compose clarifying questions.

Yes. If a request has gaps or unclear requirements, Ravore can prepare a list of questions for the customer or internal requester, so the purchase doesn't go to suppliers incomplete.

Lot splitting is dividing a request into logical groups of goods or services. For example, electrical materials, pipes, valves, instrumentation, construction works or spare parts may require different suppliers and should be compared separately.

Without lot splitting a buyer may send the whole request to unsuitable suppliers or compare non-comparable offers. Ravore helps divide the request so each lot is searched, sent and compared separately.

Yes. The system is designed for mixed requests, where one request may contain different categories of goods and services. Ravore structures the items and helps decide which groups need to be searched separately.

Yes. Ravore can parse technical specifications, requirements, items, units, standards, documents and attachments. Technical requirements can be kept verbatim in the request dossier.

Yes. Ravore can work with files and attachments, including PDF, Word, Excel and scanned documents via OCR. Recognition quality depends on the quality of the source file.

The request dossier is a clean PDF hard copy of what came in, from whom, and which items and requirements the request contains. It's needed for archive, management, internal approval and audit.

The dossier can be produced in AZ, EN and RU. Technical specifications can be kept verbatim so as not to distort the customer's requirements.

In three stages: first Find suppliers in your internal base, then Smart Match in the shared external base, and finally AI Search worldwide or local. So you use your trusted ones first, and the market is engaged only when needed.

Smart Match is matching suppliers from an existing base: your private base, Ravore's shared base or a pre-loaded catalog. Suppliers are ranked by fit to the request.

AI Search helps find new suppliers beyond your current base. The system searches the market for companies and analyzes their profile, category, website, contacts and fit to the purchase.

Search by meaning means the system understands what exactly needs to be purchased, even if the supplier describes the product in other words. For example, different wordings of the same equipment can be linked to the same supplier category.

Yes. Search can take country, region, market, language, category and other parameters into account. This is useful if the purchase must be made in Azerbaijan, Türkiye, Europe, China or another specific region.

Ravore's catalog includes 3,000+ companies across 18 locations, and the base keeps growing. A client can also have their own separate private supplier base.

No. Your private supplier base is visible only to your company and is not mixed with other clients' bases.

Yes. Ravore helps find and structure supplier contact data: email, website, country, category, business profile and other public information.

Ravore assesses a supplier by relevance to the request, data quality, company profile, category, available contacts and other signals. This lowers the chance of working with random or irrelevant companies.

No. The check in Ravore helps assess relevance and data quality, but does not replace a legal, financial or compliance audit of the supplier. If needed, a company can run additional due diligence.

Yes. A user can add a supplier manually, attach contacts, category, documents, notes and interaction history.

Yes. Ravore can store the history of requests, replies, offers, response speed, answer quality and previous interaction with a supplier.

Yes. Ravore lets you prepare a request and send it to suppliers in one click, keeping the history of outreach and correspondence.

It depends on the process settings. Ravore can support direct communication with suppliers so replying isn't complicated. Later a supplier can use a profile for documents, data and history.

Yes. You can attach terms of reference, specifications, drawings, tables, forms, certificates and other documents to a request.

Yes. The system supports file exchange in the correspondence with both sides. Commercial offers, certificates, technical sheets and other attachments can be kept inside the process.

Yes. Company documents, including ISO, licenses, certificates and registration documents, can be attached from the company profile and used in the relevant processes.

Yes. Ravore shows the status per supplier: who was sent a request, who replied, who didn't, where there are attachments, where a price was received and where a follow-up reminder is needed.

Yes. The system can help track reply deadlines and prepare follow-up reminders for suppliers, so the buyer doesn't track everything manually in email and spreadsheets.

The system collects offers, structures the data, and compares prices, currencies, delivery times, payment terms, compliance with requirements and supplier comments.

Price normalization is bringing offers to a comparable form. For example, different currencies, units, delivery terms or partial offers can be brought to a clearer structure for comparison.

Yes. Ravore can account for different currencies and use normalization, including rates such as CBAR, if the client's process requires it.

Yes. Offers can be compared separately for each lot, because different suppliers may be strong in different categories.

Ravore can suggest a ranking and a recommendation based on price, lead time, compliance and other factors. But the final decision is made by the user or the procurement committee.

Scoring is assessing suppliers by predefined criteria: relevance, price, lead time, answer completeness, documents, work history, response speed and compliance with requirements.

Yes. In the enterprise version the evaluation criteria can be adapted to the client's procurement policy, product category or internal company rules.

Yes. After collecting and comparing offers, Ravore can help assemble the final offer and format it for the customer, management or internal approval.

Tender Alert is a module for tracking tenders from different platforms. It collects tenders, classifies them and sends subscribers only relevant alerts matching their profile.

Tender Alert is useful for suppliers, contractors, distributors and companies that regularly look for suitable tenders but don't want to manually check dozens of platforms.

Ravore uses the company profile, categories, key areas, goods, services, regions and semantic matching to send only relevant tenders.

Yes. Categories, areas, countries, languages and tender types can be configured to the user's or company's profile.

Yes. The goal of Tender Alert is not to flood the user with every tender, but to send only those that truly match their profile.

The smart catalog is a business catalog of suppliers with profiles, categories, contacts, regions, documents and semantic search.

An ordinary directory shows a list. The smart catalog helps understand which suppliers fit a specific request, category or market.

Yes. Semantic search lets you search by meaning. For example, a user can describe a need, and the system finds companies that potentially fit that purchase.

Yes. The smart catalog can be used on its own as a supplier base and search tool.

Yes. A supplier can be added to the catalog if their profile, categories, contacts and activity fit the base's requirements.

Yes. Ravore can be embedded into a company's current system via API and adapted to existing processes.

No. Ravore can work alongside existing systems and does not require a full replacement of the current infrastructure.

Yes. Ravore can be deployed on-premise inside the company or in dedicated cloud infrastructure if the security policy requires it.

Yes. Ravore can run in the cloud, on dedicated servers or in a hybrid configuration.

Yes. Ravore can be customized to the client's internal procedures: approval stages, templates, user roles, evaluation rules and integrations.

Yes. Ravore can work with incoming emails, requests and attachments, moving the procurement process from scattered email into a structured workspace.

Yes. Tender Alert is designed to collect and classify tenders from various platforms. Specific sources are connected based on availability and technical conditions.

Data can be stored in the client's region: Azerbaijan, Türkiye, Europe or another agreed location. For enterprise clients, dedicated infrastructure is possible.

No. A client's data, suppliers, requests, documents and correspondence are isolated from other clients.

Ravore is built around a direct channel between customer and supplier. Technical data transfer depends on the chosen infrastructure, connected AI models and client settings. For enterprise clients, on-premise and dedicated options are possible.

It means storage and processing of data can be arranged in a chosen geography, for example in Azerbaijan, Türkiye or Europe, to meet the client's requirements and local rules.

Yes. Connections are secured with TLS, and data can be encrypted at rest. The specific security scheme depends on the chosen deployment configuration.

Yes. Ravore keeps a history of actions: who created the request, which suppliers were chosen, who was sent a request, who replied, which files were received and how offers were compared.

Yes. In the enterprise version you can configure roles, access rights and data visibility for different users and teams.

Ravore processes commercial offers for structuring, comparison and analysis. In an enterprise configuration you can set storage, access and data processing in line with the client's policy.

No. A client's data must not be used to disclose information to other clients. For enterprise deployments, separate infrastructure, separate bases and localized models are possible.

Ravore can connect different AI models for different tasks: request parsing, supplier search, tender classification, semantic search, offer comparison and document generation.

One model doesn't always solve every task equally well. So Ravore can test and connect different models for different processes: fast search, precise analysis, classification, document work or text generation.

It means the system can improve based on work history, confirmed decisions, categories, suppliers, replies and procurement outcomes. Training and data use should be configured with the client's security policy in mind.

Yes. Any AI system can make mistakes, especially with poor document quality, ambiguous requirements or incomplete data. That's why Ravore shows the structure, recommendations and reasoning, but final control stays with the user.

The system uses structuring, gap checks, lot splitting, ranking, history, manual review and an audit trail. The user can review and confirm the result before sending or making a decision.

Yes. In an enterprise configuration you can set which features run automatically, which are triggered manually, and which are disabled.

Ravore is built on the logic of the CIPS procurement cycle and automates the key sourcing part of the process: from defining the need and market analysis to supplier selection, sending requests and evaluating offers.

Ravore covers 8 of the 13 sourcing stages: define the need, market analysis, strategy and plan, market testing, tender documents, supplier selection, issuing the request and bid evaluation.

On the roadmap are contract, logistics and receipt, contract performance, supplier management and asset management. These areas are planned as platform extensions.

Yes. Ravore doesn't reduce procurement to "press one button" — it supports professional procurement logic: lots, categories, supplier selection, tender documentation, offer evaluation, audit trail and supplier management.

Yes. Ravore helps keep a structured procurement trail: incoming request, documents, suppliers, requests, replies, offers, comparison and the reasoning behind the choice.

Ravore can be adapted to the client's internal procurement policy: roles, stages, evaluation criteria, document templates, supplier requirements and approval rules.

Yes. Suppliers can use Ravore to find relevant tenders via Tender Alert, take part in requests, and keep a profile, documents, categories and offer history.

A supplier gets more relevant requests, the chance to be found by meaning, a catalog profile, tender alerts and more structured communication with buyers.

Ravore's goal is to reduce irrelevant requests. The system classifies categories and tries to send a supplier only those purchases or tenders that match their profile.

Yes. A supplier can keep documents in the profile to use them when taking part in purchases and requests.

Supplier ranking should be based on relevance, data quality, category, history and fit to the request. If paid promotion options appear in the future, they must be clearly separated from objective supplier matching.

It depends on the format: simple access to the platform can be launched faster, while enterprise integration with API, dedicated infrastructure and process adaptation requires a separate deployment project.

No, but short onboarding helps adopt the system into daily work faster. Ravore is designed for buyers, tender specialists and managers who already work with requests, suppliers and offers.

Yes. The best format is to start with a pilot on real requests or tenders, checking the quality of request parsing, supplier search, outreach and offer comparison.

Yes. Ravore can be configured for different companies, teams, regions, supplier bases and access levels.

Yes. Ravore works with AZ, EN and RU, and can be adapted to other languages and markets depending on the client's needs.

Yes. Ravore can run on dedicated infrastructure, including GPU servers and scalable backend components. Actual performance depends on the configuration, number of users, document volume and number of AI tasks.

It means a client can get separate infrastructure rather than working in a shared pool. This format is especially important for large companies, government organizations and clients with heightened security requirements.

Yes. For clients with heightened requirements, on-premise or dedicated deployment options are possible.

No. Ravore is a technology platform. Communication and commercial relationships stay directly between the buyer and the supplier.

The payment model can depend on the chosen plan and deployment format. Ravore can work as a subscription, modular access or enterprise deployment. A commission model is not a mandatory part of the process.

The final supplier choice is made by the client. Ravore provides data, structure, comparison and recommendations, but does not replace the decision of the procurement committee or the responsible employee.

Yes, Ravore can help analyze requirements, find suppliers, prepare documents, track tenders and structure the process. Compliance with the law and the rules of a specific procurement procedure remains the user's responsibility.

Yes, with proper configuration of infrastructure, access rights, encryption and retention policy. For sensitive data, dedicated or on-premise deployment is recommended.

Ravore is designed to work with different reply formats: email text, PDF, Excel, a commercial offer, an attachment or a partial reply. The system helps extract the key data and bring it to a comparable structure.

The system can flag such terms as a note, so the user sees that offers are not fully comparable. If needed, the price can be normalized for delivery, VAT, currency and other terms.

Ravore can record that an offer is an equivalent and show it separately in the comparison. The user can accept, reject or send a clarification to the supplier.

The system can flag a partial offer and show which items are covered and which need additional search or clarification.

Ravore splits the request into lots and helps search suppliers separately for each category. This is especially important for complex and mixed requests.

Yes. Ravore can be applied not only to goods but also to services, works, maintenance, construction, logistics and other procurement categories.

Yes. The system can search suppliers across different countries and work with different currencies, languages, documents and delivery terms.

Yes. Processing results, comparisons, dossiers and final documents can be prepared for download, printing, archive or sending.

Ravore's main advantage is cutting the time from an incoming request to a real commercial offer. The system removes manual routine, helps find relevant suppliers, track replies and compare offers in one place.